Free
$0 /mo
1 site · 50 pages · 100 automated resolutions/mo
Get started freePricing to meet your needs
Billed in USD. Taxes calculated at checkout.
Billed monthly. Cancel anytime.
Recommended: Free
Enter your expected usage. We'll highlight the lowest-cost plan that fits.
Key limits at a glance
- Sites 1 / 1
- Pages crawled 50 / 50
- Automated resolutions / month 100 / 100
Find your plan
Starter
$29 /mo
1 site · 1,000 pages · 2,000 automated resolutions/mo
Get startedGrowth
Most popular $99 /mo
3 sites · 10,000 pages · 10,000 automated resolutions/mo
Get startedPro
$299 /mo
10 sites · 50,000 pages · 40,000 automated resolutions/mo
Get startedEnterprise
Custom
SSO · SLA · Dedicated support
Talk to salesAgency
$249 /mo
5 clients · White-label · Per-client analytics
Get startedAgency Pro
Most popular $499 /mo
20 clients · Client dashboard · Bulk management
Get startedAgency Enterprise
Custom
Unlimited clients · Partner manager · Co-marketing
Talk to salesWho it's for
Key limits at a glance
For your business
Standard track
10 sites · 50,000 pages · 40,000 automated resolutions/mo
- Sites
- 10
- Pages crawled
- 50,000
- Automated resolutions / month
- 40,000
For your agency
Agency track
20 clients · Client dashboard · Bulk management
- Client workspaces
- 20
- Pages per client
- 10,000
- Automated resolutions / client / month
- 4,000
Pricing and plan details for Threada.
Pricing and plan details for Threada. Billing supports AUD, BRL, CAD, CHF, CNY, CZK, DKK, EUR, GBP, HKD, HUF, IDR, ILS, INR, ISK, JPY, KRW, MXN, MYR, NOK, NZD, PHP, PLN, RON, SEK, SGD, THB, TRY, USD, ZAR; pick a currency to see local prices.
Currency: AUD, BRL, CAD, CHF, CNY, CZK, DKK, EUR, GBP, HKD, HUF, IDR, ILS, INR, ISK, JPY, KRW, MXN, MYR, NOK, NZD, PHP, PLN, RON, SEK, SGD, THB, TRY, USD, ZAR
- Billed in AUD. Taxes calculated at checkout. Starter AUD 45 /mo, Growth AUD 149 /mo, Pro AUD 449 /mo, Agency AUD 379 /mo, Agency Pro AUD 749 /mo, Enterprise Custom
- Billed in BRL. Taxes calculated at checkout. Starter BRL 159 /mo, Growth BRL 549 /mo, Pro BRL 1,650 /mo, Agency BRL 1,370 /mo, Agency Pro BRL 2,750 /mo, Enterprise Custom
- Billed in CAD. Taxes calculated at checkout. Starter CAD 39 /mo, Growth CAD 135 /mo, Pro CAD 399 /mo, Agency CAD 339 /mo, Agency Pro CAD 679 /mo, Enterprise Custom
- Billed in CHF. Taxes calculated at checkout. Starter CHF 23 /mo, Growth CHF 79 /mo, Pro CHF 234 /mo, Agency CHF 199 /mo, Agency Pro CHF 399 /mo, Enterprise Custom
- Billed in CNY. Taxes calculated at checkout. Starter CNY 201 /mo, Growth CNY 699 /mo, Pro CNY 2,100 /mo, Agency CNY 1,750 /mo, Agency Pro CNY 3,500 /mo, Enterprise Custom
- Billed in CZK. Taxes calculated at checkout. Starter CZK 597 /mo, Growth CZK 2,040 /mo, Pro CZK 6,160 /mo, Agency CZK 5,130 /mo, Agency Pro CZK 10,300 /mo, Enterprise Custom
- Billed in DKK. Taxes calculated at checkout. Starter DKK 183 /mo, Growth DKK 629 /mo, Pro DKK 1,900 /mo, Agency DKK 1,580 /mo, Agency Pro DKK 3,170 /mo, Enterprise Custom
- Billed in EUR. Taxes calculated at checkout. Starter EUR 27 /mo, Growth EUR 89 /mo, Pro EUR 275 /mo, Agency EUR 229 /mo, Agency Pro EUR 459 /mo, Enterprise Custom
- Billed in GBP. Taxes calculated at checkout. Starter GBP 23 /mo, Growth GBP 79 /mo, Pro GBP 239 /mo, Agency GBP 199 /mo, Agency Pro GBP 399 /mo, Enterprise Custom
- Billed in HKD. Taxes calculated at checkout. Starter HKD 224 /mo, Growth HKD 769 /mo, Pro HKD 2,330 /mo, Agency HKD 1,940 /mo, Agency Pro HKD 3,890 /mo, Enterprise Custom
- Billed in HUF. Taxes calculated at checkout. Starter HUF 9,590 /mo, Growth HUF 32,700 /mo, Pro HUF 98,800 /mo, Agency HUF 82,300 /mo, Agency Pro HUF 165,000 /mo, Enterprise Custom
- Billed in IDR. Taxes calculated at checkout. Starter IDR 485,000 /mo, Growth IDR 1,660,000 /mo, Pro IDR 5,007,000 /mo, Agency IDR 4,172,000 /mo, Agency Pro IDR 8,361,000 /mo, Enterprise Custom
- Billed in ILS. Taxes calculated at checkout. Starter ILS 94 /mo, Growth ILS 319 /mo, Pro ILS 953 /mo, Agency ILS 790 /mo, Agency Pro ILS 1,580 /mo, Enterprise Custom
- Billed in INR. Taxes calculated at checkout. Starter INR 2,399 /mo, Growth INR 7,999 /mo, Pro INR 24,999 /mo, Agency INR 22,300 /mo, Agency Pro INR 44,800 /mo, Enterprise Custom
- Billed in ISK. Taxes calculated at checkout. Starter ISK 3,670 /mo, Growth ISK 12,400 /mo, Pro ISK 37,500 /mo, Agency ISK 31,200 /mo, Agency Pro ISK 62,600 /mo, Enterprise Custom
- Billed in JPY. Taxes calculated at checkout. Starter JPY 4,500 /mo, Growth JPY 15,400 /mo, Pro JPY 46,600 /mo, Agency JPY 38,800 /mo, Agency Pro JPY 77,800 /mo, Enterprise Custom
- Billed in KRW. Taxes calculated at checkout. Starter KRW 42,000 /mo, Growth KRW 143,000 /mo, Pro KRW 433,000 /mo, Agency KRW 361,000 /mo, Agency Pro KRW 723,000 /mo, Enterprise Custom
- Billed in MXN. Taxes calculated at checkout. Starter MXN 520 /mo, Growth MXN 1,770 /mo, Pro MXN 5,350 /mo, Agency MXN 4,450 /mo, Agency Pro MXN 8,930 /mo, Enterprise Custom
- Billed in MYR. Taxes calculated at checkout. Starter MYR 118 /mo, Growth MYR 400 /mo, Pro MYR 1,210 /mo, Agency MYR 1,010 /mo, Agency Pro MYR 2,020 /mo, Enterprise Custom
- Billed in NOK. Taxes calculated at checkout. Starter NOK 289 /mo, Growth NOK 989 /mo, Pro NOK 2,990 /mo, Agency NOK 2,500 /mo, Agency Pro NOK 5,010 /mo, Enterprise Custom
- Billed in NZD. Taxes calculated at checkout. Starter NZD 49 /mo, Growth NZD 159 /mo, Pro NZD 479 /mo, Agency NZD 424 /mo, Agency Pro NZD 849 /mo, Enterprise Custom
- Billed in PHP. Taxes calculated at checkout. Starter PHP 1,700 /mo, Growth PHP 5,820 /mo, Pro PHP 17,600 /mo, Agency PHP 14,600 /mo, Agency Pro PHP 29,300 /mo, Enterprise Custom
- Billed in PLN. Taxes calculated at checkout. Starter PLN 106 /mo, Growth PLN 349 /mo, Pro PLN 1,070 /mo, Agency PLN 890 /mo, Agency Pro PLN 1,780 /mo, Enterprise Custom
- Billed in RON. Taxes calculated at checkout. Starter RON 124 /mo, Growth RON 429 /mo, Pro RON 1,290 /mo, Agency RON 1,070 /mo, Agency Pro RON 2,150 /mo, Enterprise Custom
- Billed in SEK. Taxes calculated at checkout. Starter SEK 266 /mo, Growth SEK 909 /mo, Pro SEK 2,740 /mo, Agency SEK 2,280 /mo, Agency Pro SEK 4,570 /mo, Enterprise Custom
- Billed in SGD. Taxes calculated at checkout. Starter SGD 39 /mo, Growth SGD 129 /mo, Pro SGD 399 /mo, Agency SGD 316 /mo, Agency Pro SGD 633 /mo, Enterprise Custom
- Billed in THB. Taxes calculated at checkout. Starter THB 899 /mo, Growth THB 3,070 /mo, Pro THB 9,280 /mo, Agency THB 7,730 /mo, Agency Pro THB 15,500 /mo, Enterprise Custom
- Billed in TRY. Taxes calculated at checkout. Starter TRY 1,240 /mo, Growth TRY 4,240 /mo, Pro TRY 12,800 /mo, Agency TRY 10,700 /mo, Agency Pro TRY 21,400 /mo, Enterprise Custom
- Billed in USD. Taxes calculated at checkout. Starter USD 29 /mo, Growth USD 99 /mo, Pro USD 299 /mo, Agency USD 249 /mo, Agency Pro USD 499 /mo, Enterprise Custom
- Billed in ZAR. Taxes calculated at checkout. Starter ZAR 485 /mo, Growth ZAR 1,650 /mo, Pro ZAR 4,980 /mo, Agency ZAR 4,150 /mo, Agency Pro ZAR 8,310 /mo, Enterprise Custom
What's included
Core limits
- Sites
- Pages crawled
- Automated resolutions / month
Support operations
- Omnichannel inbox (web + in-app)
- Ticketing workflows
- Agent copilot
- Call escalation (Google Meet)
Integrations
- API access
- Webhooks
- Slack notifications
- WhatsApp templates
Security & compliance
- GDPR data controls
- Audit logs
- SSO (SAML/OIDC)
- SLA guarantee
Core limits
- Client workspaces
- Pages per client
- Automated resolutions / client / month
White-label
- Custom branding per client
- Custom domain per client
- Resellable embed snippet
Client management
- Per-client analytics
- Client-facing dashboard
- Bulk client management
Agency tools
- Unified billing
- Agency-wide analytics
- API access
- Zapier
Usage unit Automated resolutions
Included per plan
- Free 100
- Starter 2,000
- Growth 10,000
- Pro 40,000
- Enterprise Custom
- Agency 2,000
- Agency Pro 4,000
- Agency Enterprise Custom
Standard plans include monthly resolution bundles. Agency limits are per client. Upgrade for more.
Every account starts on the Free tier. No credit card required.
Compare plans
See everything included across both tracks.
Key limits at a glance
| Feature | Free | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|---|
| Core limits | |||||
| Sites | 1 | 1 | 3 | 10 | Unlimited |
| Pages crawled | 50 | 1,000 | 10,000 | 50,000 | Unlimited |
| Automated resolutions / month | 100 | 2,000 | 10,000 | 40,000 | Custom |
| Support operations | |||||
| Omnichannel inbox (web + in-app) | No | Yes | Yes | Yes | Yes |
| Ticketing workflows | No | Yes | Yes | Yes | Yes |
| Action integrations (Shopify, Stripe, Zendesk, HubSpot, Google Meet, Salesforce, Jira, Contentful, Sanity, Zapier, custom HTTP) | No | Yes | Yes | Yes | Yes |
Core limits
Sites
- Free
- 1
- Starter
- 1
- Growth
- 3
- Pro
- 10
- Enterprise
- Unlimited
Pages crawled
- Free
- 50
- Starter
- 1,000
- Growth
- 10,000
- Pro
- 50,000
- Enterprise
- Unlimited
Automated resolutions / month
- Free
- 100
- Starter
- 2,000
- Growth
- 10,000
- Pro
- 40,000
- Enterprise
- Custom
Support operations
Omnichannel inbox (web + in-app)
- Free
- No
- Starter
- Yes
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
Ticketing workflows
- Free
- No
- Starter
- Yes
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
Action integrations (Shopify, Stripe, Zendesk, HubSpot, Google Meet, Salesforce, Jira, Contentful, Sanity, Zapier, custom HTTP)
- Free
- No
- Starter
- Yes
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
| Feature | Agency | Agency Pro | Agency Enterprise |
|---|---|---|---|
| Core limits | |||
| Client workspaces | 5 | 20 | Unlimited |
| Pages per client | 5,000 | 10,000 | Unlimited |
| Automated resolutions / client / month | 2,000 | 4,000 | Custom |
| White-label | |||
| Custom branding per client | Yes | Yes | Yes |
| Custom domain per client | No | Yes | Yes |
| Resellable embed snippet | Yes | Yes | Yes |
Core limits
Client workspaces
- Agency
- 5
- Agency Pro
- 20
- Agency Enterprise
- Unlimited
Pages per client
- Agency
- 5,000
- Agency Pro
- 10,000
- Agency Enterprise
- Unlimited
Automated resolutions / client / month
- Agency
- 2,000
- Agency Pro
- 4,000
- Agency Enterprise
- Custom
White-label
Custom branding per client
- Agency
- Yes
- Agency Pro
- Yes
- Agency Enterprise
- Yes
Custom domain per client
- Agency
- No
- Agency Pro
- Yes
- Agency Enterprise
- Yes
Resellable embed snippet
- Agency
- Yes
- Agency Pro
- Yes
- Agency Enterprise
- Yes
View full feature comparison
| Feature | Free | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|---|
| Core limits | |||||
| Sites | 1 | 1 | 3 | 10 | Unlimited |
| Pages crawled | 50 | 1,000 | 10,000 | 50,000 | Unlimited |
| Automated resolutions / month | 100 | 2,000 | 10,000 | 40,000 | Custom |
| Chatbots | 1 | 2 | 5 | 15 | Unlimited |
| Team seats | 1 | 2 | 5 | 15 | Unlimited |
| Crawling & indexing | |||||
| Automatic re-crawl | Weekly | Daily | Daily | Hourly | Real-time |
| Manual re-index | No | Yes | Yes | Yes | Yes |
| PDF/DOCX upload | No | 10 files | 50 files | 200 files | Unlimited |
| Sitemap priority crawling | No | Yes | Yes | Yes | Yes |
| Customization | |||||
| Widget colors & position | Yes | Yes | Yes | Yes | Yes |
| Custom welcome message | Yes | Yes | Yes | Yes | Yes |
| Custom persona/tone | No | Yes | Yes | Yes | Yes |
| Language override | No | Yes | Yes | Yes | Yes |
| Remove "Powered by Threada" | No | No | No | Yes | Yes |
| Custom domain | No | No | No | Yes | Yes |
| Analytics | |||||
| Basic metrics (opens, chats) | Yes | Yes | Yes | Yes | Yes |
| Top questions | No | Yes | Yes | Yes | Yes |
| Unanswered queries | No | Yes | Yes | Yes | Yes |
| Chat log export | No | No | Yes | Yes | Yes |
| Advanced analytics & QA (AI quality, funnel, support ops) | No | No | Yes | Yes | Yes |
| Custom date ranges | No | No | Yes | Yes | Yes |
| Support operations | |||||
| Omnichannel inbox (web + in-app) | No | Yes | Yes | Yes | Yes |
| Ticketing workflows | No | Yes | Yes | Yes | Yes |
| Agent copilot | No | Yes | Yes | Yes | Yes |
| Call escalation (Google Meet) | No | Yes | Yes | Yes | Yes |
| Action integrations (Shopify, Stripe, Zendesk, HubSpot, Google Meet, Salesforce, Jira, Contentful, Sanity, Zapier, custom HTTP) | No | Yes | Yes | Yes | Yes |
| Integrations | |||||
| Website embed | Yes | Yes | Yes | Yes | Yes |
| API access | No | No | Yes | Yes | Yes |
| Webhooks | No | Yes | Yes | Yes | Yes |
| Zapier | No | No | Yes | Yes | Yes |
| Slack notifications | No | Yes | Yes | Yes | Yes |
| WhatsApp templates | No | Yes | Yes | Yes | Yes |
| Messenger | No | Yes | Yes | Yes | Yes |
| Security & compliance | |||||
| SSL/HTTPS | Yes | Yes | Yes | Yes | Yes |
| GDPR data controls | Yes | Yes | Yes | Yes | Yes |
| Data retention controls | Default | Default | Custom | Custom | Custom |
| SSO (SAML/OIDC) | No | No | No | No | Yes |
| SLA guarantee | No | No | No | No | 99.9% SLA |
| Audit logs | No | No | No | Yes | Yes |
| Dedicated infrastructure | No | No | No | No | Yes |
| Support | |||||
| Help docs & guides | Yes | Yes | Yes | Yes | Yes |
| Email support | No | 48 hr response | 24 hr response | 12 hr response | 4 hr response |
| Priority support | No | No | No | Yes | Yes |
| Dedicated success manager | No | No | No | No | Yes |
| Onboarding call | No | No | No | No | Yes |
Core limits
Sites
- Free
- 1
- Starter
- 1
- Growth
- 3
- Pro
- 10
- Enterprise
- Unlimited
Pages crawled
- Free
- 50
- Starter
- 1,000
- Growth
- 10,000
- Pro
- 50,000
- Enterprise
- Unlimited
Automated resolutions / month
- Free
- 100
- Starter
- 2,000
- Growth
- 10,000
- Pro
- 40,000
- Enterprise
- Custom
Chatbots
- Free
- 1
- Starter
- 2
- Growth
- 5
- Pro
- 15
- Enterprise
- Unlimited
Team seats
- Free
- 1
- Starter
- 2
- Growth
- 5
- Pro
- 15
- Enterprise
- Unlimited
Crawling & indexing
Automatic re-crawl
- Free
- Weekly
- Starter
- Daily
- Growth
- Daily
- Pro
- Hourly
- Enterprise
- Real-time
Manual re-index
- Free
- No
- Starter
- Yes
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
PDF/DOCX upload
- Free
- No
- Starter
- 10 files
- Growth
- 50 files
- Pro
- 200 files
- Enterprise
- Unlimited
Sitemap priority crawling
- Free
- No
- Starter
- Yes
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
Customization
Widget colors & position
- Free
- Yes
- Starter
- Yes
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
Custom welcome message
- Free
- Yes
- Starter
- Yes
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
Custom persona/tone
- Free
- No
- Starter
- Yes
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
Language override
- Free
- No
- Starter
- Yes
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
Remove "Powered by Threada"
- Free
- No
- Starter
- No
- Growth
- No
- Pro
- Yes
- Enterprise
- Yes
Custom domain
- Free
- No
- Starter
- No
- Growth
- No
- Pro
- Yes
- Enterprise
- Yes
Analytics
Basic metrics (opens, chats)
- Free
- Yes
- Starter
- Yes
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
Top questions
- Free
- No
- Starter
- Yes
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
Unanswered queries
- Free
- No
- Starter
- Yes
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
Chat log export
- Free
- No
- Starter
- No
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
Advanced analytics & QA (AI quality, funnel, support ops)
- Free
- No
- Starter
- No
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
Custom date ranges
- Free
- No
- Starter
- No
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
Support operations
Omnichannel inbox (web + in-app)
- Free
- No
- Starter
- Yes
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
Ticketing workflows
- Free
- No
- Starter
- Yes
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
Agent copilot
- Free
- No
- Starter
- Yes
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
Call escalation (Google Meet)
- Free
- No
- Starter
- Yes
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
Action integrations (Shopify, Stripe, Zendesk, HubSpot, Google Meet, Salesforce, Jira, Contentful, Sanity, Zapier, custom HTTP)
- Free
- No
- Starter
- Yes
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
Integrations
Website embed
- Free
- Yes
- Starter
- Yes
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
API access
- Free
- No
- Starter
- No
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
Webhooks
- Free
- No
- Starter
- Yes
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
Zapier
- Free
- No
- Starter
- No
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
Slack notifications
- Free
- No
- Starter
- Yes
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
WhatsApp templates
- Free
- No
- Starter
- Yes
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
Messenger
- Free
- No
- Starter
- Yes
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
Security & compliance
SSL/HTTPS
- Free
- Yes
- Starter
- Yes
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
GDPR data controls
- Free
- Yes
- Starter
- Yes
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
Data retention controls
- Free
- Default
- Starter
- Default
- Growth
- Custom
- Pro
- Custom
- Enterprise
- Custom
SSO (SAML/OIDC)
- Free
- No
- Starter
- No
- Growth
- No
- Pro
- No
- Enterprise
- Yes
SLA guarantee
- Free
- No
- Starter
- No
- Growth
- No
- Pro
- No
- Enterprise
- 99.9% SLA
Audit logs
- Free
- No
- Starter
- No
- Growth
- No
- Pro
- Yes
- Enterprise
- Yes
Dedicated infrastructure
- Free
- No
- Starter
- No
- Growth
- No
- Pro
- No
- Enterprise
- Yes
Support
Help docs & guides
- Free
- Yes
- Starter
- Yes
- Growth
- Yes
- Pro
- Yes
- Enterprise
- Yes
Email support
- Free
- No
- Starter
- 48 hr response
- Growth
- 24 hr response
- Pro
- 12 hr response
- Enterprise
- 4 hr response
Priority support
- Free
- No
- Starter
- No
- Growth
- No
- Pro
- Yes
- Enterprise
- Yes
Dedicated success manager
- Free
- No
- Starter
- No
- Growth
- No
- Pro
- No
- Enterprise
- Yes
Onboarding call
- Free
- No
- Starter
- No
- Growth
- No
- Pro
- No
- Enterprise
- Yes
| Feature | Agency | Agency Pro | Agency Enterprise |
|---|---|---|---|
| Core limits | |||
| Client workspaces | 5 | 20 | Unlimited |
| Pages per client | 5,000 | 10,000 | Unlimited |
| Automated resolutions / client / month | 2,000 | 4,000 | Custom |
| Chatbots per client | 2 | 5 | Unlimited |
| Support operations | |||
| Omnichannel inbox (web + in-app) | Yes | Yes | Yes |
| Ticketing workflows | Yes | Yes | Yes |
| Agent copilot | Yes | Yes | Yes |
| Call escalation (Google Meet) | Yes | Yes | Yes |
| Action integrations (Shopify, Stripe, Zendesk, HubSpot, Google Meet, Salesforce, Jira, Contentful, Sanity, Zapier, custom HTTP) | Yes | Yes | Yes |
| White-label | |||
| Remove "Powered by Threada" | Yes | Yes | Yes |
| Custom branding per client | Yes | Yes | Yes |
| Custom domain per client | No | Yes | Yes |
| Resellable embed snippet | Yes | Yes | Yes |
| Client management | |||
| Per-client analytics | Yes | Yes | Yes |
| Per-client chat logs | Yes | Yes | Yes |
| Client-facing dashboard | No | Yes | Yes |
| Bulk client management | No | Yes | Yes |
| Client user invites | No | Yes | Yes |
| Agency tools | |||
| Unified billing | Yes | Yes | Yes |
| Agency-wide analytics | Yes | Yes | Yes |
| Team seats | 3 | 10 | Unlimited |
| API access | No | Yes | Yes |
| Zapier | No | Yes | Yes |
| Webhooks | Yes | Yes | Yes |
| Support | |||
| Email support | 24 hr response | 12 hr response | 4 hr response |
| Priority support | No | Yes | Yes |
| Dedicated partner manager | No | No | Yes |
| Co-marketing opportunities | No | No | Yes |
Core limits
Client workspaces
- Agency
- 5
- Agency Pro
- 20
- Agency Enterprise
- Unlimited
Pages per client
- Agency
- 5,000
- Agency Pro
- 10,000
- Agency Enterprise
- Unlimited
Automated resolutions / client / month
- Agency
- 2,000
- Agency Pro
- 4,000
- Agency Enterprise
- Custom
Chatbots per client
- Agency
- 2
- Agency Pro
- 5
- Agency Enterprise
- Unlimited
Support operations
Omnichannel inbox (web + in-app)
- Agency
- Yes
- Agency Pro
- Yes
- Agency Enterprise
- Yes
Ticketing workflows
- Agency
- Yes
- Agency Pro
- Yes
- Agency Enterprise
- Yes
Agent copilot
- Agency
- Yes
- Agency Pro
- Yes
- Agency Enterprise
- Yes
Call escalation (Google Meet)
- Agency
- Yes
- Agency Pro
- Yes
- Agency Enterprise
- Yes
Action integrations (Shopify, Stripe, Zendesk, HubSpot, Google Meet, Salesforce, Jira, Contentful, Sanity, Zapier, custom HTTP)
- Agency
- Yes
- Agency Pro
- Yes
- Agency Enterprise
- Yes
White-label
Remove "Powered by Threada"
- Agency
- Yes
- Agency Pro
- Yes
- Agency Enterprise
- Yes
Custom branding per client
- Agency
- Yes
- Agency Pro
- Yes
- Agency Enterprise
- Yes
Custom domain per client
- Agency
- No
- Agency Pro
- Yes
- Agency Enterprise
- Yes
Resellable embed snippet
- Agency
- Yes
- Agency Pro
- Yes
- Agency Enterprise
- Yes
Client management
Per-client analytics
- Agency
- Yes
- Agency Pro
- Yes
- Agency Enterprise
- Yes
Per-client chat logs
- Agency
- Yes
- Agency Pro
- Yes
- Agency Enterprise
- Yes
Client-facing dashboard
- Agency
- No
- Agency Pro
- Yes
- Agency Enterprise
- Yes
Bulk client management
- Agency
- No
- Agency Pro
- Yes
- Agency Enterprise
- Yes
Client user invites
- Agency
- No
- Agency Pro
- Yes
- Agency Enterprise
- Yes
Agency tools
Unified billing
- Agency
- Yes
- Agency Pro
- Yes
- Agency Enterprise
- Yes
Agency-wide analytics
- Agency
- Yes
- Agency Pro
- Yes
- Agency Enterprise
- Yes
Team seats
- Agency
- 3
- Agency Pro
- 10
- Agency Enterprise
- Unlimited
API access
- Agency
- No
- Agency Pro
- Yes
- Agency Enterprise
- Yes
Zapier
- Agency
- No
- Agency Pro
- Yes
- Agency Enterprise
- Yes
Webhooks
- Agency
- Yes
- Agency Pro
- Yes
- Agency Enterprise
- Yes
Support
Email support
- Agency
- 24 hr response
- Agency Pro
- 12 hr response
- Agency Enterprise
- 4 hr response
Priority support
- Agency
- No
- Agency Pro
- Yes
- Agency Enterprise
- Yes
Dedicated partner manager
- Agency
- No
- Agency Pro
- No
- Agency Enterprise
- Yes
Co-marketing opportunities
- Agency
- No
- Agency Pro
- No
- Agency Enterprise
- Yes
FAQ
What's an automated resolution?
A ticket resolved without human handoff or agent reply.
What's a page?
Any URL we successfully crawl and index.
Can I change plans?
Yes. Anytime. Changes take effect next billing cycle.
What if I hit my limit?
You'll get warnings as you approach. There's a 7-day grace period to upgrade.
Annual discount?
Save 20% with annual billing.
Is my content used for training?
No. It's indexed for retrieval only.
Uptime?
99.9% target with auto-scaling and failover.