{
  "work_item_id": "wi_3f9a2b7c1d",
  "tenant_id": "tnt_demo",
  "source_channel": "WORK_ITEM_SOURCE_CHANNEL_EMAIL",
  "source_ref": "<CA+msg-2f8a@mail.example.com>",
  "requester_identity": "jordan.lee@vendor.example.com",
  "intent": "vendor_security_review",
  "summary": "A vendor requests an illustrative SIG Lite security questionnaire response for a renewal.",
  "entities": [
    { "key": "vendor_name", "value": "Northwind Traders (illustrative)" },
    { "key": "questionnaire_type", "value": "SIG Lite" },
    { "key": "due_date", "value": "2026-06-25" }
  ],
  "confidence_score": 0.92,
  "risk_flags": ["external_requester"],
  "status": "WORK_ITEM_STATUS_IN_REVIEW",
  "queue": "security-reviews",
  "assignee_id": "usr_demo_reviewer",
  "assignee_name": "A. Reviewer (illustrative)",
  "evidence": {
    "citations": [
      {
        "url": "https://docs.example.com/security/exampleco-scope",
        "title": "ExampleCo security scope note (illustrative)",
        "snippet": "ExampleCo's illustrative production environment includes the application, data stores, and supporting infrastructure in its internal security scope."
      },
      {
        "url": "https://docs.example.com/security/exampleco-retention",
        "title": "ExampleCo retention note (illustrative)",
        "snippet": "ExampleCo's illustrative policy retains demo customer records for 30 days after contract termination before deletion from primary stores and backups."
      }
    ],
    "retrieval_trace_id": "rt_8c2147f0",
    "fallback_reason": ""
  },
  "sla": {
    "due_at": "2026-06-25T17:00:00Z",
    "breached": false
  },
  "policy_set_id": "ps_security_reviews",
  "policy_set_version": 3,
  "workflow_id": "wf_security_review",
  "workflow_version": 5,
  "created_at": "2026-06-18T09:12:00Z",
  "updated_at": "2026-06-18T09:41:00Z"
}