AI chat grounded in your content.
For businesses where wrong answers have real consequences.
The problem
Generic AI chat pulls from training data and the open internet. It can sound confident and still be wrong.
When a visitor gets a fabricated answer about policies, pricing, or products, you usually find out after the damage is done.
You need AI chat that reflects what you’ve actually published.
How Threada helps
Threada indexes your website and answers visitor questions using only your content. Every response includes a citation to the source page.
If the information isn’t there, Threada says so. No guessing.
Use cases
Most support questions are already answered somewhere on your site. Threada surfaces that information instantly—so visitors self-serve and your team handles fewer repetitive tickets.
Give visitors real answers to real questions. Not scripts. Not generic output.
Questions about pricing, availability, or next steps signal intent. Threada can capture email when the visitor chooses to share it.
Documentation, FAQs, help articles, product details—searchable through conversation, with citations visitors can verify.
What you get
- Grounded responses built from your indexed content
- Source citations visitors can click to verify
- Clear boundaries when information isn’t available
- Analytics: top questions, unanswered queries, engagement
- Automatic re-indexing as your site updates
- No-code customization: brand colors, tone, welcome message
- Multilingual support for your visitors
Industries
Products, comparisons, shipping, returns. Links to product pages and policy docs.
Docs, integrations, troubleshooting. Reduce support load using existing content.
Offerings, process, qualifications. Let prospects self-qualify.
Amenities, policies, availability. Answers cited from your official pages.
Archives and discovery. Citations drive deeper reading.
Courses, requirements, FAQs, resources. Fewer repetitive questions.
Pricing for businesses
Free, Starter, and Growth plans include citations, boundaries, re-indexing, and email support.
No credit card required.