Enterprise security, billing, and SLA promise dem
Security by design: threat modeling, data isolation, retention wey you fit configure, SSO, audit logging, and clear performance SLA with billing enforcement.
Security Control dem
- Formal threat model (review every quarter)
- CSP + SRI wey dem enforce for managed workspace dem
- Field-level encryption (for sensitive data)
- Service-to-service identity wey dem authenticate (OIDC) over TLS
Reliability & SLA dem
- Availability dashboard dem & alert
- Latency objective dem (P50 / P95)
- Backup wey dey run by demselves (storage wey spread for plenty region)
- Restore playbook dem & drill
Billing & To Obey Rule
- Usage-based + tier entitlement dem
- Grace period wey dey run by itself
- Retention wey you fit configure (90–730 days)
- GDPR delete & data export
Operations wey clear
Customer dem dey gain confidence through telemetry wey clear: fallback reason, retrieval precision sampling, staleness monitor, and metric for how complete di audit log be.
Billing alignment dey make sure say resource fit sustain, while e still dey keep cost predictable for enterprise procurement team.
FAQ
FAQ
Which availability SLA una dey target?
99.9% availability every month, with clear RTO (4h) and RPO (24h) objective, and incident runbook dem wey dem document.
How dem dey enforce billing?
Stripe subscription + usage counter; grace-period warning wey dey run by itself, and controlled disable after di grace period.
We fit export audit log dem?
Yes. Export feed dem (GCS and BigQuery) and on-demand download dey available for compliance review.