Di Terms of Service

1. Di Agreement

Dis Terms of Service ("Terms") dey govern how you dey access and use Threada (di "Service"). When you create account, execute order, abi use di Service, you don gree to dis Terms.

2. Account & Access

Account dem dey tie to organisation (tenant). Na you dey responsible to safeguard credential and make sure say na authorised user role dem dey. We fit suspend abi terminate account for misuse, security threat, abi to obey law.

3. How You Fit Use Am

• No content wey break law, copy person work, abi abuse people
• No try to scatter, probe, abi bypass security
• No automated scraping of di Service outside di API dem wey dem document
• No to lie say output na human do am where dem suppose talk am clear

4. Di Customer Content

"Customer Content" na document dem, material wey you upload, knowledge source wey you configure, workflow setting, prompt, WorkItem history, and analytics data. Na you still get am. You dey give us limited license make we process Customer Content take provide and improve di Service (quality, security, performance). We no dey train foundation model with Customer Content.

5. Intellectual Property Right dem

We dey keep all right, title, and interest for di Service, including software, infrastructure, and trademark. We no dey grant any right except as we talk am clear.

6. Plan & Billing

Di Free tier get limit for usage. Paid subscription dey renew from time to time unless you cancel am. If you no pay, e fit cause suspension and, at di end, deletion of data as policy talk. Fee dem no dey refundable except where law demand am.

7. To Keep Secret

Information wey no be public wey any party share wey dem mark abi wey person fit reasonably understand say e confidential, you must protect am with reasonable care and use am only for di relationship. Wetin no dey inside: public info, wetin person develop on im own, wetin person receive rightfully without restriction, abi wetin law demand (with notice where law allow).

8. Security & How We Dey Protect Data

We dey put administrative, technical, and organisational measure dem (encryption, RBAC, isolation, logging). For personal data of data subject, Data Processing Addendum (DPA) fit join dis Terms.

9. Disclaimer dem

Dem dey provide di Service "as e dey" without warranty say e go dey available without break abi say e go work without error. Answer wey AI generate fit no complete abi fit no correct; na you dey responsible for human oversight where dem need am.

10. Limit of Liability

As far as law allow: (a) no party go carry liability for indirect, incidental, abi consequential damage; (b) di total liability under dis Terms no go pass di fee wey you pay for di 12 months before di claim. Dis limit dem no apply to IP misuse, confidentiality breach, abi payment obligation.

11. Term & How E Dey End

Dis Terms go dey for force as long as you dey use di Service. Any party fit terminate am for material breach (with 30 days to fix am), insolvency event, abi legal necessity. When e terminate, your access go stop; we go delete abi return Customer Content as retention policy talk.

12. To Suspend Account

We fit suspend access sharp-sharp for security threat, abuse, abi fee wey don pass time. We go give notice when e possible.

13. Export & To Obey Law

You dey represent say how you dey use am dey obey di export control and sanction wey apply. You no go use di Service for jurisdiction wey dem ban abi for end-use wey dem ban.

14. Change to di Terms

We fit update dis Terms. If big change happen, we go notify you through email abi dashboard. If you continue to use am after di effective date, e mean say you don accept am.

15. Di Law Wey Dey Govern Am

Di law wey go govern am and di venue dey inside di order form abi master agreement wey apply. Until one agreement wey dem don execute specify dem, di parties go confirm di governing law and venue for writing before any dispute go proceed.

16. Notice dem

Official notice: legal@threada.ai. Informal talk: support@threada.ai.

17. Di Whole Agreement

Dis Terms, plus any order form wey dem sign and DPA, na di entire agreement, and e dey replace any proposal abi representation wey dey before.

18. Contact

Question dem: legal@threada.ai