Measure real outcome, no be only how many interaction happen
Track intake, decisioning, execution, and di business impact wey follow, with dimension dem wey dem build for operations and accountability.
Funnel for intake and workflow
- Channel impression, open, and request volume
- WorkItem dem wey dem create, review, approve, and complete
- Rate of escalation and packet generation by workflow
- How queue dey age and how di work dey flow through
Quality of evidence and decision
- Citation coverage and evidence wey dey available
- How di decision reason-code take spread
- Trend line dem for low-confidence and policy-blocked case
- Fallback pattern dem by channel and workflow
Operational and outcome report
Outcome analytics dey connect how di workflow dey behave to resolution and cycle-time impact.
Policy-version dimension dem dey make am clear when configuration change na im cause di shift for quality.
Success and latency metric dem for each integration dey help manage how reliable di action dey.
FAQ
FAQ
We fit report by channel and workflow together?
Yes. Telemetry dimension dem include both channel and workflow identifier for cross-sectional analysis.
We fit check integration reliability on im own?
Yes. Execution telemetry dey include integration and action dimension with success, retry, and failure state.
We fit compare policy version dem?
Yes. Policy version dey available as first-class reporting dimension for quality and outcome analysis.