Quickstart
Connect a channel, customize your pack, activate, go live, plus improve — a step-by-step path to your first governed outcomes in Threada.
- Connect channel
Start with web or email; add Slack, in-app, plus API intake as you grow.
- Answers dey come with evidence
When your knowledge base support answer, Threada cites am. When e no support am, e talk am — and route am to person.
- Every request dey become WorkItem
Messy input dey become structured record — fields extract, uncertainty flagged, nothing lost.
- Actions dey wait for approval
Decide wetin run automatically and wetin need sign-off. High-risk steps dey stay human.
- Outcomes, on di record
Resolution times, action success, audit exports — measure what bin dey done, no how busy di bot bin dey.