Zendesk haɗaɗɗen tsari
Haɗa Threada da Zendesk don ƙirƙirar rikodi mai kulawa, daidaita matsayi, da sarrafa workflow ta atomatik ta bangarori biyu.
Overduba
Haɗaɗɗen tsarin Zendesk yana ba Threada damar ƙirƙira, sabunta, da warware rikodin Zendesk a matsayin matakai masu kulawa cikin workflows ɗinka. Takardun shaida masu iyaka suna tabbatar da kowane wurin aiki yana aiki da samun dama na least-privilege.
Abubuwan iyawa
- Ƙirƙira Zendesk rikodi daga WorkItem escalations da full mahalli
- Daidaitawa Zendesk matsayi changes back zuwa wannan WorkItem lifecycle
- Map na musamman filaye da tags betmuen tsaris
- Kai hanya ta fifiko, ƙungiya, da rarrabuwar manufa
- Sawun bincike don kowane Zendesk aiki
Setup
Saita wannan haɗaɗɗen tsari a Studio ƙarƙashin kulawar pack. Samar da takardun shaida na API masu iyaka kuma ka map filaye zuwa schema na workflow ɗinka. Ana tabbatar da haɗin kafin kunnawa.